Job Title: Managing Director – Data & AI

Contract Type: Full time

Hours: 37.5 hours per week

Salary: Dependant on experience.

Overview

Perks & Benefits

One of the many ways we thank you for sharing your talent with us is with our benefits package. We have carefully designed it for wherever you are in your life and career. Some of what we offer:

Remote/Hybrid – this is a hybrid role mainly based from home, with an expectation to travel to the office once a week if local, or as needed if based further away.
Prepare for retirement – we match employee pension contributions up to 6% based on length of service and offer a salary sacrifice option.
Health and wellbeing – company sick pay, and comprehensive options for health, dental and vision coverage, access to an employee assistance programme, internal wellbeing champions to promote and support health and wellbeing, and life assurance.
Enhanced annual leave – 25 days FTE increasing to 30 FTE based on length of service, plus the flexibility to buy or sell.
Enhanced family leave - maternity leave – 13 weeks full pay/13 weeks half pay, and paternity leave – 2 weeks full pay.
Giving Something Back – We offer a volunteering day (pro-rated based on working hours) and access to a volunteering platform, enabling you to get involved in community support initiatives.

Find out more here: Transforming Healthcare Together (cloud21.net)

How you will contribute

Market & Offering Leadership

Lead the development and positioning of AI led transformation offerings, ensuring Cloud21 is able to respond credibly and effectively to emerging client demand in this area.
Own and lead the evolution of Cloud21’s data offerings across core and emerging areas, ensuring alignment to agreed strategy, client need, and Cloud21 governance.
Shape propositions aligned to market demand and client need, ensuring relevance, differentiation, and client value.
Drive the development of scalable, repeatable solutions that support growth, diversification, and margin performance within the data portfolio.
Proactively identify emerging trends, with a focus on AI driven transformation opportunities
Ensure alignment between data capability and wider Cloud21 service lines, promoting joined-up, OneCloud21 delivery.

Sales, Pipeline & Opportunity Conversion

Play a leading role in shaping and growing the data pipeline, driving revenue growth and diversification beyond data migration.
Shape commercially viable opportunities aligned to client need and Cloud21 capability, including those involving AI led transformation initiatives
Own and lead data-related bids, including authoring tender responses that drive successful conversion and reflect Cloud21 capability.
Ensure all solutions are deliverable, commercially robust, and aligned to client outcomes
Work in partnership with Sales and account teams to convert strategic data opportunities.
Represent Cloud21 with credibility, integrity, and professionalism across pre-sales, bid, and client engagement activity.
Identify and shape opportunities within existing clients to extend data engagements and build longer-term, repeatable revenue beyond initial delivery.

Client Leadership & Escalation

Act as a senior escalation point for complex or high-risk data engagements.
Provide assurance on solution design, delivery approach, and quality standards.
Support the resolution of complex technical, delivery, and client challenges in a collaborative and outcome-focused way within the data portfolio.
Build and maintain senior client relationships based on trust, transparency, and long-term value.
Support the development of longer-term client relationships by extending data engagements beyond initial delivery and helping embed Cloud21 services into ongoing client needs.

Commercial & Strategic Contribution

Support revenue growth through the development and conversion of data-led opportunities.
Contribute to pricing strategy, commercial positioning, and solution design on data opportunties.
Ensure opportunities balance client outcomes with commercial performance.
Identify commercial and delivery risks early and support the development of appropriate mitigations.

Billable Contribution

Deliver high-impact client work (20%) focused on complex problem solving and solution leadership.
Use client insight to continuously refine Cloud21 offerings and ensure they reflect real client needs and evolving market demand.

Success Criteria

Demonstrate development and conversion of AI led transformation opportunities aligned to client need and market demand
Define and evolve data offerings that are aligned to market demand and deliver meaningful value to clients
Drive pipeline growth and successful conversion of data-related opportunities
Demonstrate strong win rates on data bids and tenders
Provide effective escalation leadership, supporting teams to resolve challenges while maintaining client trust
Develop scalable propositions that enable growth beyond data migration
Leverage billable experience to continuously refine Cloud21 strategy and offerings
Build strong, trust-based client relationships that support long-term growth and partnership
Promote a collaborative, high-performance culture aligned to Cloud21 values
Promote knowledge transfer and capability development across the DM&I team, ensuring expertise is shared and embedded to strengthen overall team maturity and reduce any potential single point dependency

Life at Cloud21

We are a values-driven company, and our values are the intrinsic drivers for every decision we make. They inspire our interactions with each other and with the health and care organisations we work with, as they care for their communities.

Our values:

Respect Every Person
Act with Integrity
Strive for Better
Embrace Change
Deliver as a Team

At Cloud21, we also actively encourage our people to learn and develop, and we support them throughout their career path development with us.

We are Transforming Healthcare Together

We are Cloud21, the digital healthcare consulting and services company delivering integrated solutions that help health and care organisations transform healthcare.

We are here to make a difference and what unites us is our belief that technology can connect us to better outcomes and inspire a brighter future for all. Our team is driven by a passion for healthcare, a commitment to excellence, and a shared vision of a healthier future. We believe healthcare should be accessible, efficient, and integrated. We believe in delivering solutions that help our clients improve the lives of those they serve.

Cloud21 is part of Tegria, a global healthcare consulting services company. Our combined team of more than 1,500 professionals brings unmatched healthcare experience and deep technology expertise to drive meaningful change for 650+ clients served across North America and Europe.

How to apply:

Due to the number of applications we expect to receive for this role, we reserve the right to close this advert earlier than the listed closing date to ensure we can effectively manage interest. Therefore, if you are interested in joining us at Cloud21, please do not hesitate to apply. If you need any adjustments to our recruitment process, or if there is anything we can do to make the experience more comfortable for you, please let us know.

We are committed to building a diverse and inclusive workforce where everyone feels valued and empowered to thrive. We welcome applications from individuals of all backgrounds, regardless of age, gender, ethnicity, disability, sexual orientation, or any other characteristic. If you require any reasonable adjustments during the recruitment process, please let us know or, if you have any questions about how your experience and qualifications align with the role before applying, feel free to get in touch with us (recruitment@cloud21.net).